HOSPITALITY

1. Can I book my hotel reservation directly with the hotel?

The CGTA Hospitality Bureau negotiates special rates with the hotels for each Toronto Gift Show. The only way to take advantage of these special rates is to book directly with the CGTA Hospitality Bureau.

2. Why do some hotels sell out before I get my renewal kit?

The CGTA Hospitality Bureau accepts hotel reservation requests beginning at 8:30 am on the Sunday morning of the Toronto Gift Show for the next show. Some hotels do sell out during the previous gift show. Please note that the Hospitality Bureau is open all year to accept hotel reservation requests although we do not accept reservations prior to the first day of the previous gift show as mentioned above (i.e.: Hotel rooms may be booked starting on the first day of the spring show for the upcoming fall show and vice versa).

3. How long does it take to process my hotel reservation request?

Once the renewal kits have been sent out, hotel confirmation letters will be sent out within 5 business days of receiving the hotel reservation request.

4. I have allergies. How do I make sure that I get a non-smoking room?

Although the CGTA Hospitality Bureau cannot guarantee a non-smoking room, we do forward special requests to the hotels. Be sure to indicate on your request form your request for a non-smoking room is for medical reasons.

5. My plane doesn't land until after midnight. How do I make sure that the hotel holds my room?

Please be sure to include a valid credit card number to guarantee the reservation for late arrival.

6. How do I make an airline reservation?

The CGTA Hospitality Bureau has negotiated a special convention rate with Air Canada. You or your travel agent can contact Air Canada at 800-361-7585 and quote the current convention number which you will find on the Hotels page of his website. They will advise the best applicable rate for your travel dates.

GENERAL INFORMATION

1. Do you provide a bus service?

Yes, the Toronto Gift Show offers free shuttle bus service between the International Centre and Toronto Congress Centre. The buses run at frequent intervals:

Sunday and Wednesday: 9:00 am - 6:30 pm
Monday and Tuesday: 9:00 am - 7:30 pm
Thursday: 9:00 am - 3:30 pm 

In addition, free shuttle service is provided between official hotels and the Toronto Gift Show at the beginning and end of each day of the show. It does not run during the day. For specific bus route and schedule information, please refer to the Bus Schedule page of this website.

2. Can I search for a specific product on the CGTA website?

You will find the CGTA Product Locator highlighted on the CGTA Home page of this website. You will be able to enter a search by category, company or keyword to locate CGTA members who match the criteria you have entered.

EXHIBITING AT THE TORONTO GIFT SHOW

1. How do I get booth space?

In order to potentially obtain booth space in a future Toronto Gift Show you must become a Silver then Gold member in good standing of the Association. To do this you must complete the CGTA Membership Application that can be accessed on this website and return it and all of the requested information to the CGTA office. For more information, refer to the Membership section of this website. CGTA members are not given any guarantee of show participation at the Toronto Gift Show by the CGTA.

2. I am currently a Gold CGTA member. Why must I wait for booth space?

Due to space limitations, all recent Gold members (before January 27, 2004) have been placed on a waiting list for exhibit space to be contacted by show staff, according to membership seniority, should space become available.

3. I am currently a Silver CGTA member. How do I become a Gold member and a Toronto Gift Show exhibitor?

Only Gold members may exhibit in the Toronto Gift Show. The CGTA, may, at its discretion, invite Silver members in good standing to apply for a Gold membership. If approved for Gold membership the company would then be placed on a wait list to potentially exhibit in the show, should spaces come available, according to member seniority.

4. As a new exhibitor, how many booths am I entitled?

All exhibit space is allocated according to CGTA membership seniority (as space becomes available). New exhibitors could be offered up to four booths for their first show depending on space availability. Once space has been assigned to a new exhibitor, the new exhibitor must wait two years before applying for additional space.

CURRENT TORONTO GIFT SHOW EXHIBITORS

General Information:

1. I did not receive my renewal package. Where is it?

Your renewal package was couriered to you early in March for August show and September for January show. It was sent by Canpar Courier in a plain brown craft envelope. It would be addressed to the contact person listed in the CGTA database. A trace on the package can be requested if necessary.

2. What form of payment can I use for booth space?

Booth payment must be made with a properly imprinted company cheque in the name of the member company. The CGTA member who has contracted the space must make payment for booth space. Personal cheques, credit cards and cash are not accepted.

3. What happens if I cancel now but want to exhibit at the next show?

It is the responsibility of the exhibitor to inform Show Management in writing that they wish to cancel from the current show but exhibit at future shows. They are placed back on the wait list in accordance with their membership seniority. Exhibit space for future shows is allocated according to CGTA membership seniority and space availability. Please ensure you read the cancellation policies on the back of your signed booth contract and also in your Exhibitor Manual.

4. I can't find my Exhibitor's Kit.

Your Exhibitor Kit is now only available online and is updated in April for and August show and again in October for a January show.

5. How do I order my badges?

You must go online and register for your badges in the Exhibitor Badge Registration page under the Exhibitor Toolkit.

6. When will I receive the badges I ordered?

If you ordered your badges online by the three deadline dates, they will be mailed to you before the show. After the final deadline, badges can still be ordered online for onsite pickup at the Exhibitor Registration Desk.


Move-In/Out Information

1. What is the earliest date that I can have my product arrive at the show for set-up?

Product can only be shipped once move-in starts, nothing prior is allowed. Shipments should arrive between the hours of 8 a.m. to 4 p.m.

2. What address do I use to assure that it gets to the correct booth?

3. What happens if I am not there to accept a delivery during move-in?

Every effort should be made for the exhibitor to be there to accept items. The CGTA will accept no responsibility for missing shipments or damage! If there is a short delivery or a damaged delivery, that is the exhibitors responsibility.

4. How late can I move-in?

The published hours are 8 a.m. to 4 p.m. for loading dock and tow motor availability. Should anyone wish to move in outside of those times, the show office at each facility should be contacted and arrangements can be made depending on the time and requirements.

5. What trucking company can I use? Does it have to be one of the official carriers or can I use my own?

You may use your own trucking company, however, it is recommended that you use one of the CGTA official suppliers (Lange Transportation or YRC Reimer), as they always have representatives on site and should anything go wrong with your shipment, they can help solve the problem. Should you use your own choice of trucking companies, it is your responsibility to assure that they deliver and pick-up your products on time. Please see your exhibitor kit for more information.

6. What are other important things that I should know?

• NO CHILDREN ON SHOW FLOOR - No persons under the age of sixteen (16) years are permitted on the show floor, under any circumstances, except infants of tender years, incapable of sitting up on their own. No strollers allowed. If taken onto the show floor, these infants must be carried at all times by the parent in a bunting bag or similar support. Daycare, monitored by child care specialists, is available at the Toronto International Centre and the Toronto Congress Centre venues for a nominal fee. NO PETS ALLOWED.



• During move-in/out, as per the Ministry of Labour, the show is deemed as a construction site, As such, it is mandatory, and in your best interest and safety to ensure all your staff and those you contract to move you in and out of the show, wearing appropriate safety shoes.



• As per your exhibitor's kit, and your signed booth contract that your company carries sufficient insurance to cover any damages, loses and injury. The CGTA and the Toronto Gift Show will not be held responsible for any damages, loses or injury under any circumstances.