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Industry Information | Research and Reports

CGTA research conducted in 2010 indicated that members wanted to be provided with access to timely and relevant articles that would assist them in running their businesses. In order of descending importance, CGTA members ranked the following as areas of interest: sales and marketing, new product development, consumer and market trends (to keep abreast of changing consumer behaviours), information technology, personnel issues and channel/distribution trends.

The following articles come from topflight consulting firms. Some articles are short and some are long, but we leave it to you to decide if you want to access these through the links provided. In the end, our goal is to save you time and to help you succeed.

If at any time you have a need for information, we will try and find it. We're here to help. Contact Tom Foran, Director of Publications and Research and Publisher of Retail News magazine at 416-642-1027 (direct) or by e-mail at tforan@cgta.org. He will be happy to offer you his 30 years of senior level sales and marketing experience at no cost.



Facts & Figures

Click on the links to study the latest numbers for Canadian retail sales and business and consumer confidence.

February 2013 Retail Sales

April 2013 Business Confidence

April 2013 Consumer Confidence


 

Business Development

Business-Development

B2B Customers Have Feelings Too

Building Effective Business Relationships in China

Creating Impact in B2B Relationships

   

Channel Distribution Trends

Channel Distribution Trends

Demystifying the Online Shopper: 10 Myths of Multi-Channel Retailing

Digital Shopping - The Topline on Online

Consumer and Market Trends

Consumer and Market Trends

2012 Retail Study: Responding to the Connected Consumer

Bricks and Mortar Stores Are Still Relevant

Converged Lifestyle

   

Demographics

Demographics

New Ethnic Canadians: A Sales Opportunity

The Global Impact of an Aging World

Why You Should Care About Boomers

Distribution Trends

Distribution

Product Sourcing in Asia Pacific - Extended Value Chains

Streamline Your Product Portfolio and Make Money

Ten Ways to Improve Inventory Management

+ Click here to see more articles.
   

Entrepreneurship

Entrepreneurship

Can You Sustain the Company You Started?

What Drives Entrepreneurs to Win

General Management

General management

Cutting Regulatory Red Tape

Current Business Environment in Numerous Countries

Five Financial Areas Every Entrepreneur Should Monitor

   

Human Resources

Human Resources

BDC Study Explores Opinions on Human Resources

Marketing & Promotion

Marketing and Promotion

Customer Experience: A Roadmap for Marketers

How to Create an Effective Advertisement

Marketing to Tweeters and Their Facebook Friends

+ Click here to see more articles.
   

Sales

Sales

How Leaders Get the Most from Their Sales Force

Is Complexity Killing Your Sales Model?

Nine Critical Skills for Successful Salespeople

 




Facts & Figures (continued from above)

February 2013 Retail Sales
Down Slightly
Compared to the same month one year ago, February unadjusted retail sales declined 1.6% (excluding automotive and gasoline).

Following a January sales drop of 6.3%, gift, novelty and souvenir sales increased marginally by 0.9%. Home furnishings posted the largest increase – 9.6%. However, most categories pertinent to the giftware industry posted year-over-year sales declines.

Ontario and Quebec experienced sales decreases of 3% and 2% respectively.

To read the full Statistics Canada unadjusted sales report by industry, click here.

(1) Includes giftware retailers

Source: Statistics Canada

 

Small Business Barometer
Optimism Inches Downward in April

Canada’s small business optimism inched downward in April, following on the heels of a larger decline in March. After a promising start to the year, more business owners appear disappointed with their firms’ performance so far this spring. The Canadian Federation of Independent Business (CFIB) Business Barometer® Index now stands at 62.4, half a point below March’s reading and four points under February’s. The latest levels are now back in line with what we had seen in the final months of 2012 when the economy was exhibiting only lukewarm growth.

In March, retailer confidence fell almost four full points. April’s confidence posted a further decline of 5.4 points at 57.8, down from 63.2. Wholesaler confidence increased marginally from 64.2 in March to 64.6 in April.

The patterning across the country, however, has been quite uneven. Most of the weaker confidence perspectives are centred in the Prairie Provinces, along with Nova Scotia, New Brunswick and Quebec. British Columbia and Ontario, on the other hand, showed modest increases in optimism. Looking at the results by industry, the biggest declines in optimism were seen in manufacturing and retail. Sentiment among owners of construction, wholesale and business services firms have held up reasonably well.

To read the full report, click here

Measured on a scale between 0 and 100, an index level above 50 means owners expecting their business' performance to be stronger in the next year outnumber those expecting weaker performance. One normally sees an index level of between 65 and 70 when the economy is growing at its potential.

Source: Canadian Federation of Independent Business

 

April Consumer Confidence
Sinks Again Over Continued Uncertainty over Housing and Jobs
After a slight recovery in March, Canadian Consumer Confidence suffered another significant setback amid reports of lacklustre job creation, a continuously slumping housing market, and continued worries over high debt. According to the latest consumer confidence survey conducted by TNS, the Canadian Consumer Confidence Index dropped more than two full points, sliding from 96.5 in March to 94.4 in April.

The Present Situation Index measures how people feel about the economy right now. It rebounded in March from a sharp drop in February, but fell sharply again in April, dropping more than four points from 97.3 to 92.7.

The Expectations Index, which measures people’s outlook for the economy six months from now, also dropped more than a point, slipping from 101.1 in March to 99.0 this month.

The Buy Index, which measures the extent to which Canadians feel that now is a good time to purchase a “big ticket item” such as a car or a major household appliance, actually bucked the trend in April, rising 1.2 points from 91.0 to 92.2. This likely reflects some pent-up demand now that we will be heading into summer and people are spending money on renovations and upgrades.

To read the full report, click here. (PDF format)

Consumer Confidence

Source: TNS Canada

 

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